News
  • How gesture, voice, haptics enhance touchscreen user experiencesHow gesture, voice, haptics enhance touchscreen user experiences
    As computers and mobile devices evolved, the touchscreen emerged as the most natural way for people to interact with technology. Think smartphone UIs that transitioned from keyboards to touchpads and tracker balls, then finally to widespread touchscreen adoption. It’s not hard to understand why. It’s simply easier to tap, swipe, scroll, pinch or spread than ...
  • Self-service upright VR kiosk innovation marches onSelf-service upright VR kiosk innovation marches on
    Leading up to 2020, we saw an incredible pivot in virtual reality development towards what we had labelled self-service “VR Kiosks.” Best described as “Arcadified” VR, the concept allows VR to be fielded as a claimed “unattended” self-service VR kiosk, appealing to the widest possible selection of amusement operators beyond just the larger chains. The genre ...
  • Free your mind: Advances in the design of user interfacesFree your mind: Advances in the design of user interfaces
    We live in a world that expects every display to be interactive. When a child approaches a screen in a shopping mall, they instinctively touch it, and are surprised if it doesn’t react. Touchscreens are now a natural part of our everyday lives — from smartphones and tablet computers to ticket machines and self-service check-outs. Despite ...
  • Considerations for creating touchscreen displays for retailConsiderations for creating touchscreen displays for retail
    If you’re an OEM or integrator producing display products for retailers, you’re going to be facing a somewhat new challenge: the incorporation of touch technology into retail advertisement displays. As more consumers than ever grow accustomed to touch being a standard luxury in personal electronics, point-of-sale displays in stores now face the burden of bringing ...
  • How self-service can make restaurants omnichannel retailersHow self-service can make restaurants omnichannel retailers
    Is it possible to go back to where we were before COVID-19? The limited foodservice and self-service kiosk industries will never be the same, and that may be for the better. Prior to March 17, when all restaurants throughout the U.S. were ordered to close their dine-in options, restaurants with drive-thru options generally showed 70% of revenues came through ...
  • The new self-service surge has arrived: Step forward OEMs!The new self-service surge has arrived: Step forward OEMs!
    Self-service kiosk technology has been on the rise for years, across fast food restaurants, in cinemas and entertainment venues, in banks and across retail stores. A MarketsandMarkets report claims that the global interactive kiosk market could be worth $30.53 billion by 2023, up from $20.37 billion in 2016. It’s a huge growth opportunity for OEMs ...
  • Why retailers must rethink their reverse logistics strategyWhy retailers must rethink their reverse logistics strategy
    When the pandemic related lockdowns shut down retail locations, it impacted the in-store purchases and the in-store returns. Consumers’ pre-purchased items could no longer be returned in stores. This consequence created pent-up demand and frustrated customers. In this new reality, many retailers decided to extend the return deadlines to “woo” shoppers and make up for lost ...
  • How interactive retail displays chart new territoryHow interactive retail displays chart new territory
    There was a time when experiential merchandising displays broke the mold with simple video loops or motion sensors prompting audio call-to-actions. Building on the groundwork of these features, many of today’s interactive retail displays go even further with original ideas to showcase and demo products. It’s no surprise to see innovative brands implementing unique elements into ...